Bushnell® has been the industry leader in high performance sports optics for over 50 years. Our guiding principle is to provide the highest quality, most reliable and affordable sports optics products on the market. And, our commitment to outstanding customer service and strong retailer partnerships is unmatched.

Bushnell boasts leading market share in all of the sports optics categories, and our products have consistently won design and performance awards from prestigious organizations. Our product lines enhance the enjoyment of every outdoor pursuit from spectator sports, nature study, hunting, fishing and birding to stargazing. Indoors, binoculars bring the audience closer to the action in fast-moving sports or the fine arts at theaters and concerts.

Bushnell constantly explores emerging technologies to market sports optics that combine leading edge design with performance innovation. It is this dedication that has made Bushnell the most recognized and reputable sports optics brand in the world.

Package your product securely and include your name, street address (no Post Office Boxes), a daytime phone number, your email address, and a brief description of the issues you want addressed. Insure your product for the appropriate dollar value and send it to:

BUSHNELL (US Purchases Only)
Attention either: Bushnell or **Bausch & Lomb Repairs
8500 Marshall Drive
Lenexa, KS 66214

When returning product for repair, please do not send the product cases, lens caps, mounts, or straps.

Send in a check or money order for shipping and handling made out to Bushnell in the amount of:

$15.00 for Telescopes
$10.00 for all other products

(California residents are excluded from paying shipping and handling payments for warranted items only)

When your unit is received it will be assigned a repair number. After reading your letter, a technician will evaluate your unit to determine what repairs are needed and whether or not warranty coverage will be applicable. It is our option to repair or replace your unit. If your unit is NOT covered under warranty, an estimate for repair or replacement will be mailed to you.

You will have 20 days to respond, either accepting or declining the recommendation. If you accept the recommendation for repair or replacement you will need to provide payment. That can be in the form of a check, money order, or if you prefer, by MasterCard or VISA. If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit or a comparable replacement of equal value and function will be shipped to you via UPS within 3-4 weeks.